We are an Outsourcing Agency

Helping you tap into the global talent pool through outsourcing

We act as an extension to your brand through recruiting, managing and developing your offshore team. 

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About Us

Our Mission

Our mission is to create a positive impact through the power of Outsourcing. This stretches from making a difference for businesses and also providing life changing opportunities for our offshore staff.

How we create this impact for your business?

We help you streamline your business by optimizing processes through systematization and delegation. Our approach involves identifying tasks that can be handed off to our skilled team of outsourced professionals, freeing up your time to focus on what matters most.

Things to consider

Not all businesses face the same challenges. We take the time to sit down with you and identify the specific activities that are hindering your operational efficiency. From there, we provide customized outsourcing solutions designed to meet the unique needs of you and your business. We know that it can daunting the first time around, this is why we are with you every step of the fact. The key to success is being able create an impact as soon as possible, this is why we make sure to be as FAST as possible in providing you with quality candidates.

IMPULSUM Outsourcing

Our Values

Positive Impact

In everything we do we look to create an impact. Whether
that be helping clients drive business outcomes, providing opportunities to our colleagues or simple gestures that make people's lives better. In doing this, it gives what we do a greater meaning and in turn helps us in leaving a positive
difference to a larger group of people. If you have a why you can bare any how.

Community

We are more powerful together than as an individual. Creating
community for us means building relationships. Nothing powerful is built overnight, in all our dealings we strive for it to be long lasting. The fuel for this is building on the foundations of trust, communication and integrity.

Excellence as a standard

Striving for excellence is not a decision but an approach. We believe you must first become consistent before you become
exceptional. This is why we have confidence in achieving outcomes as we consistently iterate and improve all the time.

One person one world

In a time where human connection is becoming
increasingly difficult, we believe this connection will be perpetually significant
no matter what changes in the future. Utilising technology, we want to help people achieve this through business, no matter where you are in the world.

IMPULSUM Outsourcing

How It Works

1. Discovery call/business mapping

We begin by thoroughly understanding your business processes. We collaborate with you to identify any challenges or inefficiencies that may be holding your operations back. This helps us gain a clear picture of your needs.

2. Identifying Opportunities

Based on our findings, we pinpoint opportunities to delegate specific tasks and outsource business processes. Our goal is to streamline your operations and boost overall efficiency by outsourcing non-core tasks.

3. Recruitment & Candidate Presentation

Using the job descriptions you provide, we proactively search for the best talent to fit your requirements. After sourcing top candidates, we present a shortlist to you and facilitate a final interview process, allowing you to select the right person for the role.

4. Training & Onboarding

Once your new team member is selected, we assist with their training and onboarding. Your dedicated Australian account manager will provide continuous support, ensuring smooth integration and offering regular check-ins for ongoing success.

FAQs

YOUR QUESTIONS ANSWERED

We are a specialized agency focused on offshore recruitment, providing reliable and long-term Virtual Assistants primarily from the Philippines. We manage the entire outsourcing process from start to finish, covering every aspect, including recruitment, briefing, project management, HR, payroll, and even replacement or disruption coverage.

All you need to do is let us know what tasks you’d like to outsource, and we’ll find the perfect Virtual Assistant for your needs, allowing you to concentrate on the bigger priorities while we handle the rest.

Most of our virtual employees are from the Philippines, though we also have team members in Indonesia and other East Asian countries. We value working with employees from these regions due to their proximity in time zone to Australia, where the majority of our clients are located.

Additionally, our Customer Support and Management teams are based in Sydney, Australia, ensuring seamless coordination and communication with our clients.

We exclusively hire highly skilled and proficient English-speaking Virtual Assistants to eliminate the communication challenges often faced with freelancers and other outsourcing providers.

A Full-Time Virtual Assistant works 40 hours per week, while a Part-Time Virtual Assistant works 20 hours per week. If you’re unsure which package suits your needs, our Outsourcing Specialist will provide personalised recommendations following your complimentary initial consultation.

Impulsum is the employer of your Virtual Assistant, but they are dedicated to handling your tasks.

This means we take care of everything, from HR and payroll to managing disruptions and providing replacement coverage, so you don’t have to worry about a thing.