IMPULSUM Outsourcing
Who We Work With
We work with any business of all sizes. Where there is a task that can be done remotely, we can cater for it.



Please see below the typical roles that we outsource.
General Virtual Assistants:
- Email management
- General PA work
- Calander management
- Data entry
- Travel arrangements
- Expense tracking
- File management
Accounting:
- Bookkeeping
- Financial reporting
- Accounts payable/receivable
- Budgeting
- Data entry
- Record keeping
Customer Service:
- Answering inquiries
- Handling complaints
- Product/service information
- Order Management
- Technical support
- Processing payments
- Providing recommendations
- Ensuring customer satisfaction
IT support:
- User account management
- System monitoring & maintenance
- Network management
- Help desk support
Sales Representatives:
- Appointment setting
- Updating CRM systems
- Managing sales reports
- Cold calling
- Contacting warm leads
- Preparing quotes
Marketing Specialists:
- Social Media Managers.
- Digital Marketing Managers.
- SEO/SEM
- Graphic design/content creation.
- Email Marketing
- Influencer Marketing
Software Developers:
- Project management
- Documentation/configuration.
- Bug tracking/system maintenance
- Progress reporting
Human resources Specialist:
- Recruitment
- Onboarding/off boarding
- Employee records management
- Training & development
- General HR reporting
Compliance:
- Monitoring regulations
- Training/education
- Document management
- Risk assessment assistance
- Reporting
Legal:
- Contract Admin
- Research
- Contract audits/review
- Document management
- Training & policy updates
Estimating:
- Gathering project requirements.
- Risk assessment
- Quoting
- Tracking time/costs
- Collecting historical data