We are an Outsourcing Agency

Helping you tap into the global talent pool through outsourcing

We act as an extension to your brand through recruiting, managing and developing your offshore team. 

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AUSTRALIAN-LED OFFSHORE WORKFORCE SOLUTIONS

Build a reliable offshore team in the Philippines—compliantly and with confidence.

Impulsum helps Australian businesses recruit, employ and manage skilled offshore professionals through structured Contractor and Employer or Record (EOR) solutions, backed by Australian leadership and local Philippine operations.

Book a Discovery Call
Explore Offshore Rates

Compliant structures

Ongoing people support

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AUSTRALIAN-OWNED
PHILIPPINE OPERATIONS
CONTRACTOR & EOR SOLUTIONS
LONG-TERM WORKFORCE SUPPORT
THE WORKFORCE IS CHANGING

Access to capable people is no longer limited by geography.

Remote work, cloud systems and modern collaboration tools are changing how businesses build capacity. Australian companies can now combine local leadership with skilled offshore professionals to create more flexible, resilient operations.

Offshore staffing is no longer simply a cost decision. Done well, it gives your businesses access to specialised talent, additional capacity and a structured way to scale.

Explore the roles we support →

Access specialist talent

Recruit for the skills, systems and experience your role actually needs.

Align to Australian hours

Build consistent collaboration rhythms around your operating requirements.

Integrate into your workflows

Your offshore professional works inside your systems, processes and team cadence.

Scale with structure

Add capacity without losing visibility, accountability or people support.

OUR MISSION

Create positive impact through the power of outsourcing.

We help Australian businesses build stronger operations while creating meaningful, long-term career opportunities for talented professionals in the Philippines. 

01

Positive Impact

We measure success by the practical difference we create for clients, collagues and the wider community.

02

Community

Long-term relationships are built on trust, communication, integrity and genuine connection.

03

Excellence as a Standard

We measure success by the practical difference we create for clients, collagues and the wider community.

04

One Person, One World

We measure success by the practical difference we create for clients, collagues and the wider community.

WHAT WE DO

One partner from role design to long-term retention.

Impulsum provides end-to-end offshore support — not just recruitment. We help you select the right engagement model, employ or contract your team member, and support performance and retention after the hire. 

Offshore Recruitment

Targeted sourcing, screening and shortlisting aligned to your role, systems and culture.

Learn more →

Employer of Record

Structured employment through our Philippine entity with payroll, contributions, leave and HR support.

Compare EOR →

Contractor Engagements

A flexible structure for suitable roles, project needs and lower-commitment arrangements.

Compare Contractor →

Payroll & HR

Local payroll administration, leave coordination, HR support and onboarding assistance

See the support model →

Staff Management

KPI tracking, attendance oversight, EOD reporting, check-ins and performance support. 

How we stay involved →

Retention Support

Engagement, local support and structured communication designed for long-term. team success.

Build for retention →

HOW IT WORKS

A clear path from first conversation to an integrated offshore team.

We retain the simple process from the existing website, with clearer ownership and ongoing support built in. 

  1. 01

    Discovery & business mapping

    We understand your objectives, workflows, capacity gaps and team environment.

  2. 02

    Role & structure design

    We define the role, systems, success measures and suitable Contractor or EOR model.

  3. 03

    Recruitment & selection

    We source, screen and shortlist candidates, then coordinate your final interviews.

  4. 04

    Onboarding & ongoing support

    We help your new team member integrate, then stay involved with payroll, HR and performance support.

See the full process
COMPLIANT OFFSHORE EMPLOYMENT

Compliant offshore hiring — done properly.

Impulsum operates through a Philippine entity, allowing us to support structured long-term employment alongside suitable contractor arrangements. We help you choose an approach based on the role, commitment and workforce outcome you are building.

  • Payroll and leave administration
  • Employment contracts and HR coordination
  • Statutory contribution support
  • Onboarding, performance and workforce oversight

Flexible structure

Independent Contractor

Often suited to project-based, evolving or lower-commitment engagements.

  • Flexible engagement
  • Agile starting point
  • Role-specific suitability review

Structured Employment

Employer of Record

Often suited to dedicated full-time professionals and long-term workforce plans.

  • Philippine employment contract
  • Payroll and statutory support
  • Leave, HR and local administration
Compare Contractor vs EOR
WHY OFFSHORE HIRING OFTEN FAILS

The problem is usually not the person — it is the missing structure.

Poor onboarding, unclear expectations and weak communication can undermine even a strong hire. Our operating model is designed to close those gaps early.

01

Minimal onboarding

Staff are asked to "figure it out" without context, process documentation or clear success measures.

02

Inconsistent communication

Small issues remain visible until they become performance, confidence or engagement problems.

03

No accountability rhythm

Without KPI visibility, attendance oversight and feedback loops, expectations drift.

04

No local people support

When HR, engagement or personal issues arise, neither the client nor team member has the right support. 

OUR STAFF MANAGEMENT MODEL

We stay involved beyond the hire.

Your direct the day-to-day work. Your staff member operates as part of your team. Impulsum supports the employment structure, people management and operational visibility around the relationship.

Payroll

HR

KPI Tracking

Attendance

EOD reporting

Staff check-ins

Performance support

Retention Support

Explore our management model
INDUSTRIES & ROLES

Professional offshore roles — not generic VA placements.

We recruit professionals who can integrate into the systems, tools and workflows used by Australian businesses.

View all roles →

Accounting & Insolvency

Bookkeepers, insolvency accountants, AP/AR, payroll and tax support.

Xero · MYOB · QuickBooks · IPS · INSOL

Construction & Engineering

Estimators, CAD/Revit drafters, project and bid coordinators.

Bluebeams · Simpro · AutoCAD · Revit

Executive & Administrative

Executive assistants, client services, admin and operations support.

Microsoft 365 · Google Workspace

Marketing & Creative

Digital Marketing, SEO - AEO - GEO, graphic design, social media and content, web development.

Google Ads · Meta · Photoshop · Analytics

Operations & HR

Recruiters, HR coordinators, customer support and reporting tools.

Linkedin Recruiter · JobAdder · CRM tools

Impulsum — People collage (left side)
Impulsum team on the bridge

Real people. Local support. Long-term relationships.

Impulsum team group photo

OUR PEOPLE & PHILIPPINE OPERATIONS

Built around real relationships in a remote world.

Successful offshore teams are build through communication, structure and genuine investment in people. Our Australian leadership works alongside a Philippines-based operations team to support onboarding, engagement, HR coordination, performance and retention. 

Regular visits and local day-to-day support help staff fell connected, understood and part of the businesses they work with.

Meet the Impulsum model
START WITH A CLEAR PLAN

Build your offshore team with confidence.

Whether your are exploring offshore staffing for the first time or improving an existing team, we can help you build a structured workforce solution around your goals.

Book a Discovery Call

View all roles →

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About Us

Our Mission

Our mission is to create a positive impact through the power of outsourcing. This stretches from making a difference for businesses and also providing life changing opportunities for our offshore staff.

How we create this impact for your business?

We help you streamline your business by optimising processes through systematisation and delegation. Our approach involves identifying tasks that can be handed off to our skilled team of outsourced professionals, freeing up your time to focus on what matters most.

Things to consider

Not all businesses face the same challenges. We take the time to sit down with you and identify the specific activities that are hindering your operational efficiency. From there, we provide customised outsourcing solutions designed to meet the unique needs of you and your business. We know that it can be daunting the first time around, this is why we are with you every step of the way. The key to success is being able to create an impact as soon as possible, this is why we make sure to be as FAST as possible in providing you with quality candidates.

IMPULSUM Outsourcing

Our Values

Positive Impact

In everything we do we look to create an impact. Whether
that be helping clients drive business outcomes, providing opportunities to our colleagues or simple gestures that make people's lives better. In doing this, it gives what we do a greater meaning and in turn helps us in leaving a positive
difference to a larger group of people. If you have a why you can bear any how.

Community

We are more powerful together than as an individual. Creating
community for us means building relationships. Nothing powerful is built overnight; in all our dealings, we strive for it to be long lasting. The fuel for this is building on the foundations of trust, communication and integrity.

Excellence as a standard

Striving for excellence is not a decision but an approach. We believe you must first become consistent before you become
exceptional. This is why we have confidence in achieving outcomes, as we consistently iterate and improve over time.

One person one world

In a time where human connection is becoming
increasingly difficult, we believe this connection will be perpetually significant
no matter what changes in the future. Utilising technology, we want to help people achieve this through business, no matter where you are in the world.

IMPULSUM Outsourcing

How It Works

1. Discovery call/business mapping

We begin by thoroughly understanding your business processes. We collaborate with you to identify any challenges or inefficiencies that may be holding your operations back. This helps us gain a clear picture of your needs.

2. Identifying Opportunities

Based on our findings, we pinpoint opportunities to delegate specific tasks and outsource business processes. Our goal is to streamline your operations and boost overall efficiency by outsourcing non-core tasks.

3. Recruitment & Candidate Presentation

Using the job descriptions you provide, we proactively search for the best talent to fit your requirements. After sourcing top candidates, we present a shortlist to you and facilitate a final interview process, allowing you to select the right person for the role.

4. Training & Onboarding

Once your new team member is selected, we assist with their training and onboarding. Your dedicated Australian account manager will provide continuous support, ensuring smooth integration and offering regular check-ins for ongoing success.

FAQs

YOUR QUESTIONS ANSWERED

We are a specialised agency focused on offshore recruitment, providing reliable and long-term Virtual Assistants primarily from the Philippines. We manage the entire outsourcing process from start to finish, covering every aspect, including recruitment, briefing, project management, HR, payroll, and even replacement or disruption coverage.

All you need to do is let us know what tasks you’d like to outsource, and we’ll find the perfect Virtual Assistant for your needs, allowing you to concentrate on the bigger priorities while we handle the rest.

Most of our virtual employees are from the Philippines, though we also have team members in Indonesia and other East Asian countries. We value working with employees from these regions due to their proximity in time zone to Australia, where the majority of our clients are located.

Additionally, our Customer Support and Management teams are based in Sydney, Australia, ensuring seamless coordination and communication with our clients.

We exclusively hire highly skilled and proficient English-speaking Virtual Assistants to eliminate the communication challenges often faced with freelancers and other outsourcing providers.

A Full-Time Virtual Assistant works 40 hours per week, while a Part-Time Virtual Assistant works 20 hours per week. If you’re unsure which package suits your needs, our Outsourcing Specialist will provide personalised recommendations following your complimentary initial consultation.

Impulsum is the employer of your Virtual Assistant, but they are dedicated to handling your tasks.

This means we take care of everything, from HR and payroll to managing disruptions and providing replacement coverage, so you don’t have to worry about a thing.