IMPULSUM Outsourcing

Who We Work With

We work with any business of all sizes. Where there is a task that can be done remotely, we can cater for it.

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Please see below the typical roles that we outsource.

General Virtual Assistants:

- Email management
- General PA work
- Calander management
- Data entry
- Travel arrangements
- Expense tracking
- File management

Accounting:

- Bookkeeping
- Financial reporting
- Accounts payable/receivable
- Budgeting
- Data entry
- Record keeping

Customer Service:

- Answering inquiries
- Handling complaints
- Product/service information
- Order Management
- Technical support
- Processing payments
- Providing recommendations
- Ensuring customer satisfaction.

IT support:

- User account management
- System monitoring & maintenance
- Network management
- Help desk support

Sales Representatives:

- Appointment setting
- Updating CRM systems.
- Managing sales reports.
- Cold calling.
- Contacting warm leads.
- Preparing quotes.

Marketing Specialists:

- Social Media Managers.
- Digital Marketing Managers.
- SEO/SEM.
- Graphic design/content creation.
- Email Marketing.
- Influencer Marketing

Software Developers:

- Project management.
- Documentation/configuration.
- Bug tracking/system maintenance.
- Progress reporting.

Human resources Specialist:

- Recruitment
- Onboarding/off boarding
- Employee records management
- Training & development
- General HR reporting

Compliance:

- Monitoring regulations
- Training/education
- Document management
- Risk assessment assistance
- Reporting.

Legal:

- Contract Admin
- Research
- Contract audits/review
- Document management
- Training & policy updates

Estimating:

- Gathering project requirements.
- Risk assessment
- Quoting
- Tracking time/costs
- Collecting historical data